Client Services

To ensure of consistent client communications all customers are allocated into our Client Services team. If you are are a new customer, please contact one of the people from out New Enquiries team. For long standing customers we always aim to keep you talking to the same people throughout your experience with us.

If you know which team looks after your account then you can find contact information for each of our representatives within the team, if not call us on 01604 498885.

New Enquiries

01604 498880

Cliff Gathercole Dip CII - Private Client Manager

Cliff Gathercole Dip CII

Private Client Manager

01604 498898

Jordan Letts - Private Client Manager

Jordan Letts

Private Client Manager

01604 498868

Renewals

01604 498884

Alex Leczynski - Private Client Manager

Alex Leczynski

Private Client Manager

01604 498867

Cara Maguire Cert CII - Private Client Manager

Cara Maguire Cert CII

Private Client Manager

01604 498098

Craig Kearns - Private Client Manager

Craig Kearns

Private Client Manager

01604 498873

Craig Topham Cert CII - Private Client Manager

Craig Topham Cert CII

Private Client Manager

01604 498065

Daniel Lewison Cert CII - Private Client Manager

Daniel Lewison Cert CII

Private Client Manager

01604 498894

David McDowell - Private Client Manager

David McDowell

Private Client Manager

01604 498062

Emma Bates Cert CII - Private Client Manager

Emma Bates Cert CII

Private Client Manager

01604 498095

Fay Smith - Private Client Manager

Fay Smith

Private Client Manager

01604 498863

Kim Martin - Private Client Manager

Kim Martin

Private Client Manager

01604 498861

Natalie Izzard - Private Client Manager

Natalie Izzard

Private Client Manager

01604 498075

Peter Bristow Cert CII - Private Client Manager

Peter Bristow Cert CII

Private Client Manager

01604 498899

Sharla Lambrick Cert CII - Private Client Manager

Sharla Lambrick Cert CII

Private Client Manager

01604 498068

Trevor Murphy - Private Client Manager

Trevor Murphy

Private Client Manager

01604 498072

Zack Bellis - Private Client Manager

Zack Bellis

Private Client Manager

01604 498865

Claims

01604 498883

Customer Service

01604 498882

David Butcher - Private Client Support

David Butcher

Private Client Support

01604 498061

Ellie Horton - Private Client Support

Ellie Horton

Private Client Support

01604 498073

Jayne Tebbutt - Claims and Customer Service Manager

Jayne Tebbutt

Claims and Customer Service Manager

01604 498074

Kelly Windsor- Private Client Support

Kelly Windsor Cert CII

Private Client Support

01604 498078

Laura Mcloughlin - Private Client Support

Laura Mcloughlin

Private Client Support

01604 498089

Megan Harding - Private Client Support

Megan Harding

Private Client Support

01604 498864

Rebbecca Ritchie - Private Client Support

Rebbecca Ritchie

Private Client Support

01604 498091

Scarlett Swannell - Private Client Support

Scarlett Swannell

Private Client Support

01604 498072

First Point Insurance Management Ltd, registered in England No. 3521771. Registered Office: Lakeview House, 4 Woodbrook Crescent, Billericay, Essex CM12 0EQ. First Point Insurance Management is authorised and regulated by the Financial Conduct Authority, registered number 310158.
First Point Financial Management is a trading style of Lifetime Financial Management Ltd. Lifetime Financial Management is authorised and regulated by the Financial Conduct Authority, registered number 448415. Lifetime Financial Management Ltd is registered in England and Wales No. 3652194. Directors: P Merrigan, U Ozturk and C Last. Registered Office: 12-14 Upper Marlborough Road, St Albans, Herts AL1 3UR.
You can check the Financial Services Register by visiting the FCA's website, register.fca.org.uk or by contacting the FCA on 0800 111 6768.